Terms and Conditions

About

Tula Yoga and Wellness Retreats are cooperated by Yogat and Always Sunny Yoga Therapy. Each retreat is designed with the guest in mind. Each venue, menu and activity are selected to ensure each guest has a positive experience.

To create a safe space from the outset, each guest is required to read the terms and conditions before commencement, to ensure mutual protection shall an unforeseen event arise.

Suppliers

Tula operators select suppliers and venues with the utmost care and endeavours to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable and are expressly incorporated into these Terms, and the Guest assents to those terms and conditions and the limitations and obligations contained therein. These may limit or exclude the liability of the supplier. The liability of Tula Yoga and Wellness Retreats will not exceed that of any supplier. All suppliers will be selected and assessed in reference to local laws and regulations. Tula Yoga and Wellness Retreats and its operators are liable for the acts or omissions of any independent contractors.

Cancellation by Guest

If you wish to cancel all or any part of your booking, notification of cancellation must be made to Tula Yoga and Wellness Retreat operators in writing. Cancellations will not be refunded, however, bookings can be transferred to a third party for the paid retreat date. No refunds will be made if you leave a trip for any reason after the trip has begun or arrived late. No refunds will be made for any accommodation, transport, sightseeing, meals or services not utilised.

Cancellation by Tula Yoga and Wellness Retreats

Tula Yoga and Wellness Retreats reserves the right to cancel a departure and will advise you of such cancellations no later than 3 days before the retreat departure date. If due to ‘Force Majeure’ or government travel advice, Tula reserves the right to defer a departure at any time. With any form of cancellation, Tula will offer alternative arrangements, and if the price of your alternative booking is of lower value than the original booking the monetary difference will be refunded to you. However, Tula will not be liable for any additional costs incurred by you, nor will be liable for any delay in, change to or cancellation of trips due to ‘Force Majeure’. ‘Force Majeure’ means a circumstance beyond the reasonable control of Tula Yoga and Wellness Retreats and includes, but is not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, pandemic, industrial or nuclear disaster, adverse weather conditions, fire and strikes.

Complaints

If you have any complaint about your trip, you must make it known at the earliest opportunity to the operators of Tula Yoga and Wellness retreats who will take the appropriate action. If at the end of the trip you feel your complaint has not been properly dealt with you must notify us in writing within 30 days of the end of your trip.

Health

It is your responsibility to advise Tula Yoga and Wellness Retreats of any pre-existing medical condition and/or disability that might reasonably be expected to increase the risk of you requiring medical attention, or that might affect the normal conduct of a tour and the enjoyment of other trip members. If requested by Tula Yoga and Wellness Retreats, or their suppliers, you may be required to provide an assessment of your medical condition by completing a special Health & Fitness Questionnaire and/or a Medical Clearance Form, the latter which requires certification by a medical practitioner.

Publicity

You agree that Tula Yoga and Wellness Retreats may use images/video of you taken during the trip without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium it chooses.

Privacy

To be able to supply a service to you Tula Yoga and Wellness Retreats will need to collect certain information from you, some of which may be of a personal nature. The information may be disclosed to, or collected on our behalf by our service providers to enable the services to be provided, but will not be used by them for any other purpose. This does not include information supplied to Always Sunny Yoga and Fitness for the individual yoga therapy sessions. Shall you wish to discuss this directly please contact Yogat via hello@yogat.com.au

Yoga Mats

As a part of the Tula experience, each guest will receive a Yogat yoga mat. Due to the nature of Yogat's manufacturing structure, and shipping schedule, mats may not always be provided at the retreat. And where products not supplied, a gift voucher to the value of the RRP will be issued for each guest. Terms and conditions apply and available on the gift voucher and yogat website. Mats provided at the retreats are non-refundable or exchangeable unless faulty.

Governing Law

The Terms and Conditions form a binding agreement with Tula Yoga and Wellness retreats and will be governed by and construed in accordance with the law of Queensland, Australia and each party agrees to submit to the exclusive jurisdiction of the courts of Queensland, Australia as regards any claim or matter arising under this agreement.

Updating Terms and Conditions

Tula Yoga and Wellness Retreat reserve the right to update and/or alter these terms and conditions at any time, and it is the Clients responsibility to be familiar with them. 

Waiver and Release of Liability

I understand that I am participating in the Tula Yoga and Wellness Retreat, during which I will receive information and instruction about yoga, meditation and participate in other forms of exercise, such as swimming and bushwalks. I recognise these activities require physical exertion and may be strenuous and may cause physical injury, and I am fully aware of the risks and hazards involved.

I understand that it is my responsibility to consult with a physician prior to and regarding my participation in the Retreat. I represent and warrant that I am physically fit and I have no medical conditions that would prevent my full participation.

In consideration of being permitted to participate in the Retreat, I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of participating in the retreat, including any travel and any or all activities done with the Tula Yoga and Wellness Retreat group, or as an individual at the accommodation and facilities provided.

In further consideration of being permitted to participate in the Retreat, I knowingly, voluntarily and expressly waive any claim I may have against Tula Yoga and Wellness Retreat and staff for injury or damages that I may sustain as a result of participating in the retreat.

Guest agreement here.